*Texas State Laws Govern the Terms &
Conditions of this Agreement*
MZM International Inc. reserves the right
to make changes to
these terms & conditions at any time
and without notice.
TERMS OF USE
Use of this website and or placing an order
with MZM International Inc. indicates your
acknowledgement and acceptance of the terms
& conditions as described below &
above. Purchase & use of this website
constitutes that an agreement has been entered
into Travis County Austin, Texas between
the customer and MZM International Inc.
JURISDICTION
You agree that any legal action brought
against MZM International Inc. shall be
governed by the laws of the State of Texas
without regard to its conflict of law principles.
You agree that the sole jurisdiction and
venue for any litigation arising from your
use of the website www.mzmperformance.com
whether for purchase or inquiry shall be
an appropriate federal or state court located
in Travis County in the State of Texas.
If MZM International Inc. should initiate
any suit or action against the buyer for
non-payment of goods bought through this
website, the buyer agrees to pay MZM International
Inc. reasonable attorney’s fees. The
buyer further agrees that if such suit or
action is appealed to any appellate court
and the seller is the prevailing party on
the appeal, the buyer will pay MZM International
Inc. reasonable attorney’s fees for
such appeal.
PRICING & PAYMENT TERMS
An MZM representative will email or call
you to confirm payment, availability, and
shipping cost unless otherwise listed once
order is processed online. You will not
be billed until items have shipped. All
orders will be shipped once payment is received.
For customer convenience we accept VISA,
MASTERCARD, AMEX and DISCOVER. Full payment
is required on all Special orders. Shipping
and handling charges will be included in
all charges to the customer. All items are
property of MZM Int'l until full payment
has been received. Prices are subject to
change without notice. You will be notified
by phone or email on price changes before
any charges are made to your credit card.
All Texas residents are subject to 8.25%
sales tax. If any error exists on pricing,
we will correct all discrepancies at the
time of processing. Customers will be notified
of any errors and will have the option to
cancel for a full refund or receive the
item with the corrected price.
SHIPPING
Depending on the product(s) ordered and
the destination of the order, certain shipping
services may not be available. MZM International
Inc. reserves the right to change the method
of shipping suited to the product(s) ordered
and the destination of the package(s). U.S.P.S.
Priority Mail Service is only available
for customers with a P.O. Box or APO/FPO
Address. MZM International Inc. will not
ship any orders via U.S.P.S. Priority Mail
Service to a Normal Street Address. All
Credit Card Orders can only be shipped to
a VERIFIED Billing Address. Credit Card
Orders will not be shipped until all information
are verified and matched. The purchaser
will pay all shipping charges unless otherwise
stated. Orders generally ship within 24hrs
unless notified otherwise by us at the point
of sale.
REFUNDS, RETURNED or REFUSED SHIPMENTS
Return for exchange or refund will be allowed
only within 7 calendar days from the date
of receipt Shortage claims must be made
within 2 working days of receipt date. All
special order sales are final Any refused
shipments sent back to MZM International
Inc. does not constitute the right to a
refund or credit. It is the customer’s
responsibility to make all arrangements
with MZM International Inc. for refused
shipments. All Refused orders are subject
to a 35% restocking charge. All Credit Card
refunds will incur a 5% additional processing
fee of the total invoice cost. All returned
merchandise must be sent pre-paid and insured
by the customer. No merchandise shall be
returned to MZM without an RMA number (returned
merchandise authorization) issued by MZM.
The Return Authorization Number does not
imply a replacement or refund, but only
that MZM will inspect the merchandise based
on your claim. All authorized return merchandise
must be unused and in its original saleable
packaging. No return or exchange on merchandise
that shows signs of having been installed,
modified, mounted, scratched, or defaced
will be allowed. A refund, exchange, or
core return will not be considered until
all relevant items, hardware, and accessories
have been returned to MZM International
Inc. Original shipping and handling charges
are not refundable Any returns sent C.O.D.
will be refused. All custom entry fees and
duty associated with any return or exchanges
will be charged to the customer. A photocopy
of your invoice showing the invoice number
must accompany your return along with a
written explanation and a contact telephone
number where MZM may be able to reach you.
It is the responsibility of the customer/installer
to verify the correctness of size and application
of all parts before installation. It is
the customer’s responsibility to retain
any and all invoices for their record and
warranty claims.
FREIGHT CLAIMS & DAMAGED PACKAGES
All claims for damaged merchandise must
be made with the shipping carrier. The customer
accepts FULL RESPONSIBILITY on all claims
for damaged packages with the shipping carrier.
The customer must keep all shipping cartons
and all packing materials for carrier inspection.
MZM International Inc. cannot initiate any
claims with the carrier ONLY if the package
is damaged & refused with proper documentation
through the carriers signature confirmation
process listing “Refused due to shipping
damage” NO Exceptions, as ALL carriers
do not accept damaged packaging for shipping
when received for pick up at MZM International
Inc or any Vendors for that matter. If the
package is refused with no documentation
then MZM cannot process a claim AND the
customer WILL incur a 50% re-stocking fee
or the option to re-ship it at the customers
cost. If refused with the proper listed
documentation (“Refused due to shipping
damage”), then MZM will honor a full
refund or immediately exchange the items
ordered once received, inspected & verified
through the freight carrier that the case
is refused due to shipping damage package.
NO EXCEPTIONS, You the customer are responsible
to make sure that this process is document
by the carrier properly if you decide to
refuse it due to shipping damage. Packages
that are refused under these conditions
are immediately expedited back to MZM &
can take up to three weeks to process a
refund, further the refusal under the shipping
damage conditions are to be determined by
MZM International Inc.& verified before
any refund process occurs.
GUARANTEE
No warranty whatsoever will be valid if
the defect was caused by customers abuse,
negligence, or mishandling. Customer assumes
all liability and risk out of the use of
high performance products & or any product
sold through this website. There is no warranty,
expressed or implied for any parts under
any circumstances. All merchandise sold
by MZM Int'l is only subject to manufacturers
warranty and conditions, if available and
is subject to submission to the manufacturer
for inspection and approval for repair or
replacement of merchandise. The purchaser
will be responsible for all shipping and
handling fees. No labor or inconvenience
may be included in any warranty claims.
Customer shall notify MZM Int'l within 7
calendar days of any defects found. We reserve
the right to repair or replace any items
found to be faulty or defective and under
warranty after part has been examined and
tested by MZM International Inc.
PRIVACY POLICY
Our Commitment To Privacy:
Your privacy is important to us. To better
protect your privacy we provide this notice
explaining our online information practices
and the choices you can make about the way
your information is collected and used.
To make this notice easy to find, we make
it available on our homepage and at every
point where personally identifiable information
may be requested.
The Information We Collect:
This notice applies to all information
collected or submitted on the mzmperformance.com
website. On some pages, you can order products,
make requests, and register to receive materials.
The types of personal information collected
at these pages are:
Name
Address
Email address
Phone number
Credit/Debit Card Information
(etc.)
Our Commitment To Data Security:
To prevent unauthorized access, maintain
data accuracy, and ensure the correct use
of information, we have put in place appropriate
physical, electronic, and managerial procedures
to safeguard and secure the information
we collect online.
The Way We Use Information:
We use the information you provide about
yourself when placing an order only to complete
that order. We do not share this information
with outside parties except to the extent
necessary to complete that order.
You can register with our website if you
would like to receive newsletter as well
as updates on our new products and services.
Information you submit on our website will
not be used for this purpose unless you
fill out the registration form.
Finally, we never use or share the personally
identifiable information provided to us
online in ways unrelated to the ones described
above without also providing you an opportunity
to opt-out or otherwise prohibit such unrelated
uses.
How To Contact Us:
Should you have other questions or concerns
about these privacy policies, please call
us at 512-837-6200 or send us an email at
support@mzmperformance.com.
DISCLAIMER
MZM International Inc. will not be held
responsible for any legal problems resulting
from any performance related items or products
sold through this website. Purchase and
receipt of performance enhancing items or
products acknowledges that you the customer
assume all liability and risk out of the
use of high performance products or any
parts purchased from MZM International Inc.
There is no warranty, expressed or implied,
for any parts or product purchased for competition,
track, school, & drag racing events,
or vehicles involved in competitive &
racing purposes on public roads or for any
purpose at all. You the customer release
MZM International Inc. of all responsibility
for legal issues resulting from abuse, negligence
or misuse thereof!
All engine modification components, except
those that are exempt, have been designed
and are intended for off-highway application.
These components are legal in the Untied
States for racing vehicles only, which may
never be used on public roads and highways.
Federal and many state laws prohibit the
removal, modification, or rendering inoperable
of any device or element of design affecting
vehicle emission or safety in a vehicle
used on public highways. Violation of such
laws may subject the owner or user to a
fine or penalty. Installation of these parts
may void the warranty coverage, if any,
on your vehicle. Vehicles modified by the
use of performance parts may no longer be
lawfully used on public highways. User assumes
all cost and risks associated with all listed
products by this website or purchased through
MZM International Inc.
COPYRIGHTS & TRADEMARKS
The information & content included on
this site is the property of MZM International
Inc. and protected by U.S. and International
copyright laws. Any unauthorized use of
the material appearing on this site may
result in criminal or civil penalties. All
trademarks and logos that appear on this
site are the property of their respective
owners who may or may not be affiliated
with or connected to MZM International Inc.
The use of logos, trade names, etc. is for
representation or descriptive purposes only
and is not meant to indicate any specific
affiliation to such Trademarks.
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